At Global Shop Corner, we are committed to providing excellent customer support to ensure a smooth shopping experience. This policy outlines the support services we offer, response times, and how you can reach us.

1. Support Availability

1.1 Our customer support team is available 24 hours

2. Contact Methods

You can reach our support team through the following channels:

? Email: support@globalshopcorner.com
? Live Chat: Available on our website during support hours
? Contact: Visit our Contact us page

3. Types of Support Provided

3.1 Order Assistance

• Help with order placement
• Order tracking & status updates
• Modifications or cancellations (before shipment)

3.2 Product Inquiries

• Information about product features, specifications, and availability
• Assistance with selecting the right product

3.3 Technical Support

• Guidance on using purchased products
• Troubleshooting common issues

3.4 Returns & Refunds

• Assistance with return requests and eligibility checks
• Refund processing inquiries (Refer to our [Return Policy] for details)

4. What Is Not Covered?

Our support team does not cover:
❌ Third-party products or services not purchased from our website
❌ Physical repairs or modifications to items
❌ Issues due to misuse or unauthorized alterations of products

5. Escalation Process

If you are not satisfied with our initial support response, you can escalate your issue by emailing [Your Escalation Email] with your case details. Our senior support team will review your request and provide a resolution.

6. Updates & Changes

We reserve the right to update this policy at any time to improve our services. Please check this page regularly for any updates.